CallTower Launches SMS Text for Microsoft Teams. And it’s Powered by YakChat

CallTower launches CT Text powered by YakChat. Native SMS texting for Microsoft Teams Direct Routing

CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, launches CT Text, empowering users to interact, exchange ideas, and drive results.

Powered by YakChat, CT Text enables SMS texting for CallTower’s Microsoft Teams Direct Routing solution.

CT Text maximizes the reach and impact of SMS text users within Microsoft Teams, utilizing the same number used for voice calls. CallTower's Teams Direct Routing solution with CT Text delivers SMS to ensure ease of contact and conversation searching within the Microsoft Teams client, simplifying communications. The solution enables individual users to text directly from their voice number, or a group shared phone number.

CT Text Powered by YakChat

CallTower's Chief Revenue Officer, William Rubio, commented, 'More professionals are conducting business on personal smart devices. We are thrilled to launch CT Text for our Microsoft Teams Direct Routing solution. 'CT Text enables users with SMS within Teams Direct Routing, eliminating the need to send texts to contacts from a cell phone, or third-party application, or different telephone number. The result is improved communications with customers, internal employees, and partners, with an added layer of security and accountability associated with keeping interactions within a single platform.'

CallTower exclusively delivers Teams Direct Routing with native integrations and customized feature sets, including GCC High, while leveraging a cloud contact center, CallTower Connect online provisioning and other features assimilated into its Microsoft Teams solution.

As the leader in Teams Direct Routing for the past several years, CallTower offers a native integrated Office 365 Microsoft Teams experience with global calling plans, empowered by a US-based client services team. This solution ensures personalized implementation, adoption, training, and support strategies. As a Microsoft Gold Partner, CallTower’s monitoring and management services deliver the highest quality user experience.

About CallTower

Since its inception in 2002, CallTower has become a leading provider of cloud-based, enterprise-class Unified Communications solutions for growing organizations worldwide. CallTower provides, integrates, and supports industry-leading cloud-based Unified Communications and Collaboration solutions, including Cisco® HCS, Webex Teams, Microsoft® Teams Direct Routing, Office 365, Enterprise Hosted Skype for Business, CT Cloud Voice, CT Cloud Boost, CT Cloud Meeting powered by Zoom and Cloud Contact Center for business customers.